The most effective reengineering efforts are successful when
they recognize that?
A) having a focus on the customers needs to be put on hold until
the dust settles and managers sort out their budgets. B) it is best
to begin with a very generous severance package to control the flow
of talent within the organization. C) labor unions must be
neutralized in order for performance to be a high priority in
decision making. D) the organization should focus on short term
gains to not be overwhelmed by long term consequences. E)
downsizing individuals that are vital to the creation of customer
value will erode the organization’s competitive advantage.
When deciding what selection test to use, a company should not
A) The number of people who have taken the test B) The degree to
which there is a linear relationship between test results and
performance C) Evaluating cut off scores based on the race of the
candidate to eliminate adverse impact D) Using a multiple hurdle
approach for instance using both testing and interviews E) The
validity of the test and potential for causing adverse impact
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